Hospitality Receptionist

Hotel Receptionist - Boutique Hotel SolihullFull-Time or Part-Time Previous Hotel Experience Required

I'm currently supporting a well-known boutique hotel in Solihull, recognised for its beautiful weddings, premium events, and exceptional guest experience. They are now looking to welcome an experienced Hotel Receptionist to their front-of-house team.

The Role

As the first point of contact for all guests, you'll deliver a warm welcome and provide a high level of service throughout their stay. This is a varied and fast-paced role, especially during busy event and wedding periods.

What You'll Be Doing

• Greeting guests and managing check-in/check-out
• Handling reservations, enquiries, and day-to-day front desk duties
• Providing guests with information and assisting with any queries
• Working closely with housekeeping and events to ensure a smooth guest journey
• Maintaining a professional and well-presented reception area

What We're Looking For

• Previous hotel reception or similar hospitality experience is essential
• Confident communicator with a friendly and professional approach
• Strong organisational skills and great attention to detail
• Comfortable working in a busy guest-focused environment
• Flexibility is important, including some weekend working as part of the rota

Hours & Benefits

• Full-time and part-time opportunities available
• Join a respected and well-loved boutique hotel
• Supportive team and welcoming working environment