Hospitality Ops Lead: Guest Experience & Team Growth

Dalata Hotel Group plc is seeking a Duty Manager to lead hotel operations, shape culture and drive guest satisfaction. You will manage stakeholders, greet guests, and inspire the team to deliver exceptional hospitality while aligning with strategic hotel goals.

You will coach and develop staff, support recruitment, and handle conflicts with tact. The role rewards proactive leadership, strong communication, and the ability to build relationships across departments to ensure high performance and