Hospitality Operations Leader - Elevate Guest Experience

Hetland Hall Hotel, part of the RAD Hotel Group, is seeking an experienced Operations Manager to oversee day-to-day hotel operations and ensure top-tier guest experiences in Scotland. You will lead departmental managers, manage staffing, costs, and brand standards while driving revenue, guest satisfaction and service excellence across all departments.

We are looking for a proactive, hands-on leader with strong communication skills and a track record of delivering exceptional service in