Hospitality Managers and Supervisors required at Birmingham Venues

We are recruiting for experienced Hospitality Managers and Supervisors for our football stadiums in Birmingham. Do you have a passion for delivering excellent leadership? For creating exceptional experiences for guests? Then we need you!

Position Details:

Location: Birmingham City FC and Aston Villa FC

Pay Rates: Starting from £14.50 and can go up to £19.20 depending on your experience, the suite you work in and position.

Availability: You must commit to at least 90% of home fixtures. While match days tend to fall on weekends, we do have midweek fixtures.

Key Responsibilities:

Overseeing and managing the hospitality rooms and pass areas on match days.

Ensuring exceptional guest experiences and high levels of customer service.

Leading and managing a team to ensure smooth operations in hospitality areas.

Handling guest concerns or issues in a professional and timely manner.

Maintaining high standards of organisation and service delivery.

Requirements:

Proven hospitality experience for a minimum of one year within a stadium setting.

Strong leadership, communication, and organisational skills.

Ability to thrive in a fast paced, high-pressure setting.

Why Work for Compass

Compass Exclusive Benefits, Lifestyle Benefits "Perks"

Platform, and Health & Wellbeing Support Programmes Including Access to Our

Employee Assistance Programme.