Hospitality Executive

Job Description

This is a multi functional, front of house (hospitality suite/events/reception) support role focused on delivering a high quality hospitality experience in the Hospitality Suite and client areas. The successful candidate will ensure a professional, seamless client and employee experience across the office.

Key Responsibilities

• Deliver a premium hospitality service for internal and external meetings and events.
• Set up, service and reset meeting rooms to a high standard throughout the day (including catering, refreshments and room layout).
• Monitor and replenish hospitality areas (e.g., coffee machines, crockery, refreshments, milk, water stations).
• Support delivery of breakfast, lunch and ad hoc catering requirements.
• Maintain cleanliness, presentation and organisation of all hospitality and client facing spaces.
• Liaise with reception and client hosts to ensure a smooth client journey from arrival to meeting room.
• Manage and support in house events, maintaining a checklist and spreadsheet to keep all team members apprised of requirements and progress; place orders with external providers for event hire and maintain logs.
• Ensure compliance with health & safety requirements and hygiene standards (including allergen awareness).
• Provide reception cover (holiday, sick leave and day to day) as required.

Key Skills and Experience Required

• Experience in hospitality and reception, workplace services or a similar client facing operational environment.
• Strong people management skills, with the ability to plan workloads, support team members and maintain high service standards in both personal and workplace presentation.
• Excellent organisational skills and attention to detail, with the ability to coordinate multiple priorities and stakeholders.
• Confident communication skills and the ability to build effective working relationships with internal teams, suppliers and service providers.
• Practical problem solving ability and a proactive approach to improving processes and service delivery.
• Computer literate across Teams, Outlook and Excel in particular.

About the Team

• Equity, diversity and inclusion: Grant Thornton provides equitable opportunities and promotes a diverse workplace where varied perspectives are valued.
• Reward and benefits: Our reward and benefits are designed to create an environment where our people can flourish.
• Recognition: We celebrate success through our Shout Out recognition scheme.

Job Info

• Job Identification 115207
• Job Category -
• Posting Date 06/26/2026, 01:57 PM
• Degree Level Bachelor's Degree
• Job Schedule Full time