Hospitality Contact Centre Operations Lead

Hiddenwell - Head Office is seeking a Contact Centre Operations Manager based in Moreton-in-Marsh. You will play a key role in managing the Central Reservations and Guest Contact Centre, ensuring exceptional guest experiences through proactive operations.

The ideal candidate will demonstrate strong analytical skills, operational expertise, and a commitment to delivering outstanding service. The role offers a full-time position with a competitive salary of £42,000 per annum and opportunities for personal development within a supportive environment.