Homeownership & Leasehold Advisor

A leading housing association based in Ipswich is seeking a Homeownership Officer to deliver a quality management service to leaseholders. The role involves managing expectations, providing advice on service charges, and working with various agencies on resident welfare issues. Successful candidates will possess strong customer service skills, be adept at managing complaints, and have experience in homeownership or leasehold management. The organization values diversity and offers a comprehensive benefits package.