HIU Lead: Reduce A&E Use with Compassionate Care

British Red Cross is seeking a High Intensity Use Lead to work with individuals who frequently access urgent care services, helping them identify unmet needs and connect with the right support. The role focuses on reducing reliance on A&E and emergency services, building partnerships with health and social care, and co-producing personalised care plans with service users.

The successful candidate will bring casework experience in mental health or related areas, strong communication, safeguarding