Hire Desk Administrator

The Best Connection is currently recruiting for a Hire Desk Administrator for our client based in Wolverhampton.

Working Hours: Monday

• Friday 08:00-17:00 Pay rate: £13.79 to £13.99 per hour, Increasing when permanent Immediate start available.

Due to the location.

Own transport would be beneficial This role is ideal for someone who is organised, customer-focused, and able to manage multiple tasks efficiently.

Key Responsibilities: Handling incoming calls and emails from customers.

Processing hire orders and ensuring all details are recorded accurately.

Process all incoming traffic fines including making payments and/or recharging.

Collating and processing all compliance paperwork.

Ensuring accurate data entry onto our systems Syrinx and R2C. Booking hire cars as and when required.

Welcoming and processing customers that arrive on site to deliver or collect a vehicle.

Checking and updating customer fleet insurances.

Scanning and virtual filing.

Respond to daily changes and challenges in a positive, professional manner.

Liaising with drivers, engineers, and internal departments.

Maintaining accurate records on internal systems.

Providing excellent customer service and resolving customer queries.

Assisting with general administrative duties as required.

Requirements: Previous administration or customer service experience preferred.

Strong communication and organisational skills.

Ability to work in a fast-paced environment and prioritise tasks.

High attention to detail and accuracy.

Benefits of working for TBC can also be included when applicable: On-going assignments Holiday entitlement Personal accident insurance Excellent rates of pay Overtime On-line payslips Pension provision The Best Connection is acting as an Employment Business in relation to this vacancy.

Jobs are provided by the Find a Job Service from the Department for Work and Pensions (DWP).