Hire Controller

Hire Controller
West Bromwich
Salary - Up to £33,000 per annum

Our client is a well-established and growing plant hire business, supplying a modern fleet of plant machinery for both self-drive and operated hire across the UK.

The Role
As a Hire Controller, you will be responsible for coordinating plant and equipment hires, handling customer enquiries, preparing quotations, and arranging deliveries and collections.

Key Responsibilities

• Manage incoming hire enquiries by phone and email
• Prepare quotations and process hire orders
• Coordinate deliveries and collections
• Schedule equipment to maximise fleet utilisation
• Maintain accurate hire records and documentation
• Liaise with customers, drivers, and suppliers
• Resolve customer queries professionally

Skills and Experience Required

• Minimum 3 years' experience in a Hire Controller or similar role
• Previous experience within plant hire, tool hire, or a related industry
• Excellent communication and customer service skills
• Strong organisational and time management abilities
• Good IT skills and experience using scheduling systems
• Knowledge of plant machinery is advantageous

Working Hours
Monday to Friday, 7:30am to 5:00pm (including a 1-hour lunch break and two 15-minute breaks).
Holiday Entitlement20 days annual leave plus bank holidays, with 3 days reserved for the Christmas shutdown.

Benefits

• Competitive salary up to £33,000 depending on experience
• Supportive team environment
• Opportunity to develop within a growing business

If you have experience within plant hire and are looking for a new opportunity, we would love to hear from you.