Hire Controller

Hire Controller - Plant OperationsLocation: GlasgowSalary: £30,000 per yearHours: Monday - Friday, 8:00am - 5:00pm

About the Role:Our client is looking for a proactive Hire Controller to join their Plant Operations team. This is an excellent opportunity for someone with strong organisational skills and a passion for customer service to take ownership of the end-to-end hire process, ensuring smooth operations and excellent service to internal and external customers.

Key Responsibilities:

• Handle all customer enquiries via phone, email, and in-person, providing timely solutions and support.

• Coordinate hire bookings, including contracts, delivery, and collection documentation.

• Maintain accurate records of hire activity in CRM and hire management systems.

• Support the depot workshop team with administrative tasks and operational processes.

• Assist with sales growth by converting enquiries into hires and maintaining client relationships.

• Ensure compliance with safety regulations, company policies, and GDPR requirements.

Requirements:

• Strong organisational and administrative skills.

• Excellent customer service and communication abilities.

• Ability to manage multiple priorities in a busy environment.

• Experience with CRM systems or hire management software is an advantage.

• A proactive, solution-focused approach to problem-solving.

What's on Offer:

• Competitive salary of £30,000 per year

• Monday to Friday, 8:00am - 5:00pm

• Opportunity to develop skills within a supportive Plant Operations team

• Exposure to a wide range of plant machinery and equipment