High-Energy Service Advisor - Aftersales & Customer Care

Lookers Crewe BMW is seeking an experienced and dedicated Service Advisor to join our Aftersales Team. The role involves booking MOTs and services, advising on warranty cover, and upselling parts to customers.

You will coordinate appointments with the Aftersales department and manage a high volume of customer enquiries both in person and online. You'll maintain accurate records, communicate turnaround times clearly, and work with our Service Manager to deliver first-class customer service in a