HGV Technical Administrator

About NVD

A family-owned business, established in 1980, NVD was set up to assist vehicle manufacturers in the timely and incident free distribution of their products. We've established ourselves as a one stop shop providing the three main pillars of outbound logistics, including transporting, storing and enhancing our customers' vehicles, prior to delivery to their end location. Since 1980 NVD has been at the forefront of pioneering the digitisation of the FVL industry. As early adopters of emerging technology we have been able to introduce huge efficiencies saving time and money for our customers. Our unwavering commitment to progress and continual service improvement remains at the heart of our business today.

Role Summary

The HGV Admin role requires strong administration, technical truck maintenance background, and excellent IT and communication skills. The individual needs to be highly organized, detail-oriented, able to multi-task under deadlines, work on their own initiative, and be a good problem solver with a Class B driving license. Responsibilities include managing driver defect reports, generating purchase orders, scheduling repairs, communicating with the driver management team, preparing reports, identifying process improvements, assisting with subcontractor repairs, answering phones, and coordinating NVD material.

Pay & Benefits

• Pension Scheme
• Death In Service Benefit
• Digital GP Service
• Employee Assistance Programme
• Annual Leave Purchase Programme
• Long Service Awards
• Staff Purchase Schemes: Tyres, Tools
• Bike to Work
• Discounted Gym Membership

Requirements

• Strong administration skills.
• Must have a technical background in truck maintenance.
• Excellent IT skills essential - understanding of Assetminder / Sage systems would be advantageous.
• Excellent communication skills, written and verbal essential.
• Highly organised with strong attention to detail.
• Ability to multi-task and work well under strict deadlines.
• Ability to work on your own initiative.
• Good problem solver.
• Full clean driving licence - Class B.

Responsibilities

• Review all daily driver defect reports and organise scheduled repairs in a timely manner.
• Control the Assetminder defect manager system, updating defect rectification status.
• Proactively communicate with the driver management team to identify defects.
• Prepare ad-hoc reports on projects as needed.
• Generate purchase orders for the HGV team.
• Identify areas for continuous improvement of processes based on experience and driver feedback.
• Manage the driver defect management system and coordinate with the Assistant Manager/Supervisors to schedule repairs.
• Assist in scheduling vehicle repairs into subcontractor workshops in Ireland & UK.
• Assist with answering the phone and dealing with queries from drivers and the planning department.
• Coordinate and consolidate NVD related material working in accordance with the policies and procedures of NVD.
• Carry out such other duties as may reasonably be requested by the Maintenance Manager.

Equal Opportunities Statement

National Vehicle Distribution is an equal opportunity employer committed to fostering a diverse and inclusive workplace. We value openness, innovation, customer focus, and operational excellence. Our organisation actively promotes equality and prohibits discrimination based on gender, marital/civil status, family status, age, disability, sexual orientation, race, religion, or membership of the Traveller community, in accordance with Irish and UK equality legislation. We encourage applications from all qualified individuals and are dedicated to creating an environment where everyone can thrive and contribute to our shared success.