Helpline Operator

CK Group are recruiting for a Helpline Operator to join a leading provider of advanced analytics, research and technology solutions to the life sciences industry on a contract basis for 3 months initially.

Salary:

£13.55 per hour PAYE

Helpline Operator role:

• Coding and inputting large volumes of survey data and written freeform comments as necessary using bespoke verification software.
• Dealing with incoming calls from members of the public, NHS Staff members, Charity Organisations and some other ad-hoc on the survey helpline; providing advice, completing surveys over phone, information/support and actioning the calls as appropriate.
• Any ad hoc duties as required to assist with the smooth running of the organisation.
• Proof reading

Your Background:

• Able to work under own initiative
• Experience of data entry
• Experience of IT systems and their use
• Dealing with incoming calls with excellent telephone manner

Company:

Our client offers research services and technology solutions in the life sciences industry. With just under 100,000 employees, the company has operations in over 90 countries worldwide. Our client s ambitions involve optimising results of innovations using artificial intelligence. They believe in utilising data collected to the maximum rather than focussing on gathering lots of information: they use artificial intelligence to do this.

Location:

This role is based at our client s site in Chesterfield.

Apply:

For more information, or to apply for this Helpline Operator please contact the Key Accounts Team on or email . Please quote reference .

It is essential that applicants hold entitlement to work in the UK

Please note: This role may be subject to a satisfactory basic Disclosure and Barring Service (DBS) check.

INDKA