Helpline Admin and Data Support Volunteer (Homebased Role)

Helpline Admin and Data Support Volunteer (Homebased Role)

Weardale, Bishop Auckland, Spennymoor, Sedgefield, Peterlee, Seaham, Consett, Crook/Willington, Chester le Street, Teesdale, Newton Aycliffe, Stanley, Volunteering from Home, Durham City

The Helpline team provides advice, information and support via telephone, email and other online methods to people experiencing, or at risk of, abuse, as well as referring on to other specialist services and organisations. Helpline, Admin and Data Support Volunteer will play an essential role in helping our Frontline Leads deliver effective, timely, and high-quality services for older victims of abuse. This role supports the smooth running of our frontline operations by providing helpline and administrative assistance, supporting communications, and helping ensure our processes remain up to date and efficient.

Hours: Flexible around your availability Type: Advice & Guidance, Victim Support, Older People