Leave us your email address and we'll send you all the new jobs according to your preferences.
Helpdesk Team Leader: Drive CX Excellence (Hybrid)
Posted 3 hours 48 minutes ago by Thames Water Utilities Limited
£33,000 - £40,000 Annual
Permanent
Full Time
Other
Oxfordshire, Reading, United Kingdom, RG1 1JL
Job Description
A leading utility provider in Reading is looking for a Helpdesk Team Leader to inspire and lead a team of Customer Service Agents. This hybrid role involves managing performance, coaching for success, and driving continuous improvement in customer experience. Applicants should possess strong communication skills, proven leadership in meeting KPIs, and the ability to guide teams through change. A competitive salary of £33,000 - £40,000 plus benefits is offered.
Thames Water Utilities Limited
Related Jobs
Carpenter
- £14 - £17 Hourly
- Dyfed, Haverfordwest, United Kingdom, SA611
HGV Class 2 Driver
- £13.60 Hourly
- Derbyshire, Chesterfield, United Kingdom, S40 1
HGV Class 1 Tanker Driver- Monday to Friday
- £13 Hourly
- Bedfordshire, Sharnbrook, United Kingdom, MK44
HGV C+E Driver - (Full, Part Time or Self Employed)
- £14 - £16 Hourly
- Leicestershire, Ashby-de-la-zouch, United Kingdom, LE651
Fully Qualified Electrician
- £32,000 - £39,900 Annual
- Berkshire, Maidenhead, United Kingdom, SL6 0