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Helpdesk Team Lead: SLA & Performance
Posted 3 hours 17 minutes ago by Sodexo Group
£60,000 - £80,000 Annual
Permanent
Full Time
Other
Essex, Colchester, United Kingdom, CO1 1
Job Description
A leading services company in Colchester is seeking a Helpdesk Supervisor. This role involves managing a team to ensure service excellence in a fast-paced environment. Key responsibilities include supervising daily operations, acting as a customer interface, and monitoring team performance. Ideal candidates will have strong IT skills and proven team management experience. Benefits include mental health support, financial tools, and a comprehensive employee assistance program.
Sodexo Group
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