Hearings & Admin Officer - Calm, Precise Support

Brook Street is seeking an Admin Officer to provide front-line administrative and customer-focused support across hearings and cases in Birkenhead. The role involves handling face-to-face, telephone and written communications, following standard procedures and ensuring accurate data entry.

The post requires careful attention to detail, a calm, professional manner and the ability to work within governance and confidentiality protocols. DBS check may be required and enhanced checks on onboarding.