Healthcare Assistant - Head and Neck

Healthcare Assistant - Head and Neck

The closing date is 08 April 2026

We are looking for an enthusiastic and motivated individual to join our busy dynamic nursing team within the Head and Neck ward at The Princess Royal Hospital, Telford.

This is a demanding role which requires commitment and a positive approach to change. You will contribute to the high standard of care which is provided to our patients on this ward and maintain high quality standards throughout as you will be expected to participate in direct care to patients. We offer a period of induction and a strong commitment to training and development. You must have a willingness to contribute to the development of the team as well as your own professional growth.

The successful applicant will possess GCSE Maths and English grades 3-1 (D-G) or Functional Skills Level 1 (or equivalent).

Please note this position is not eligible for sponsorship

Main duties of the job

Providing direct patient care, supporting the ward in all aspects of the day to day running such as cleanliness, nutritional support to patients, stock control and maintaining the health and safety of the area.

About us

We believe that compassionate care sits at the heart of everything we do. Every member of our team clinical or non-clinical plays a vital role in ensuring that patients, families, and colleagues are treated with dignity, empathy, and respect at all times.

We expect all staff to demonstrate compassion not only through their words, but through their actions: by listening attentively, communicating clearly and kindly, and recognising individual needs, feelings, and circumstances of those in our care.

Effective communication is central to safe and high-quality healthcare. We value colleagues who take the time to understand others, explain information in a meaningful way, and respond to concerns with patience and understanding.

By joining our team, you are committing to uphold these values ensuring that every patient feels heard, respected, and valued, and that compassion is embedded in every interaction, every day.

Our Service will relocate to The Royal Shrewsbury Hospital in 2028 as part of HTP. This move will bring specialist services together in a modern, purpose-built facility to improve patient care and team experience.

We are actively recruiting, and successful candidates will be expected to move with the Service in early 2028. The relocation will follow a formal management of change process, including full consultation and support for staff.

View full details of HTP

Job responsibilities

For full duties and responsibilities please refer to the attached document entitled Job Description.

Person Specification Qualifications

• GCSE Maths and English grades 3-1 (D-G) or Functional Skills Level 1 (or equivalent)
• GCSE in Maths and English grades 9-4 (A-C) or Functional Skills Level 1 or higher
• NVQ 2/3 in Health related subject

Knowledge and experience

• Can demonstrate an understanding of what is required within the role of a Healthcare Assistant in the care setting
• Can describe the Trust Values and demonstrate how they put these into practice within their caring role
• Previous hospital experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

The Shrewsbury and Telford Hospital NHS Trust