Health & Safety and Facilities Manager

Role Overview

The Health & Safety & Facilities Manager owns the end-to-end design, implementation, and enforcement of Health & Safety and Facilities systems.

The role is accountable for:
H&S: building, implementing and embedding Hived's H&S standards, processes, and culture.
Facilities: owning consumables management; taking ownership of Facilities management, building and managing a system to manage ad hoc Facilities needs (e.g. tickets); and taking ownership of the Facilities budget, supporting site General Managers to reduce Overheads expenditure.

Responsibilities Health & Safety

• Design and implement a site H&S management system (H&S trainings, audits, risk assessments, inspections, incident reporting, corrective actions).
• Enforce H&S policies and standards on the floor; challenge unsafe behaviours.
• Embed H&S incident reporting.
• Lead incident and near-miss investigations and root cause analysis in collaboration with Ops.
• Deliver H&S training and ensure adoption and compliance, not box-ticking.
• Build and embed H&S-first culture.
• Escalate material risks or non-compliance to Operations leadership.

Facilities & Maintenance

• Shift facilities from exclusively reactive ticket handling to planned preventive maintenance (PPM) on core assets.
• Own inspection and maintenance plans for:
  • Shutters and dock doors
  • Conveyance systems
  • Electric pallet equipment / MHE
  • Core warehouse infrastructure
• Triage and prioritise facilities tickets based on safety and operational risk.
• Track equipment health, downtime and repeat failures.
• Define and manage supplier SLAs for response time and quality.

Non-Inventory & Consumables

• Own the non-inventory catalogue (e.g. scanners, printers, labels, batteries).
• Define minimum stock levels linked to volume and site activity.
• Ensure availability while avoiding over-stocking.
• Coordinate replenishment with Operations and suppliers.

Budget & Stakeholder Management

• Take ownership of Facilities Overheads costs, working with site GMs to identify and reduce spend.
• Work with Finance to understand and operate within the site-level facilities and maintenance budgets.
• Make cost vs risk trade-offs explicit and visible.
• Partner closely with Operations and Finance on priorities and escalations.
• Maintain strong working relationships with maintenance and compliance suppliers.

Requirements

• 4-6+ years' experience in logistics, warehousing, or industrial environments.
• Proven ability to build and embed H&S systems and H&S qualifications, not just operate existing ones.
• Strong understanding of warehouse equipment and infrastructure.
• Comfortable enforcing standards and escalating non-compliance.
• Able to balance safety, cost and operational continuity.
• Hands on, structured, and inspection-driven.

How we reward our team

• Dynamic working environment with a diverse and driven team
• Huge opportunity for learning in a high growth environment, with progression opportunities based on success in the role
• 25 days of holiday allowance plus public holidays
• 1 Birthday Day Off + 2 Tenure-Based Additional Days Off
• Subsidised Private Medical Insurance including dental, vision & mental health therapy
• Bi-annual performance reviews and tailored development plans
• Annual compensation review
• Team lunch provided once a week
• Quarterly team socials and annual sports day (HIVED Olympics)
• Enhanced maternity/paternity/adoption policy as day 1 right
• Community volunteer days
• Cycle to work scheme
• Dog friendly office and depots
• MacBook Air or Windows Laptop (depending on your preference)