Head Waiter

Head Waiter - The Fife Arms Hotel, Braemar

Proudly awarded Two Michelin Keys and Aberdeen City & Shire Hospitality Employer of the Year 2025.

The Fife Arms in Braemar - one of Scotland's most celebrated luxury hotels - is seeking a motivated and forward thinking Head Waiter to join the supervisory team in our Clunie Dining Room.

If you thrive in a guest focused front of house environment and enjoy inspiring others to deliver exceptional, memorable service, this is a fantastic opportunity to become part of an award winning hospitality destination.

The Role

Working closely with the Restaurant Manager and wider front of house team, you will play a key role across Breakfast, Afternoon Tea, and Dinner service, helping ensure every guest experience is delivered to the highest standard.

As Head Waiter, you will:

• Support restaurant management in consistently delivering outstanding service within the Dining Room and Drawing Room
• Maintain an in depth understanding of departmental operations, systems, and service standards
• Actively contribute ideas to enhance our offering and elevate the guest journey
• Ensure all guests receive warm, attentive, and professional service in line with SOPs
• Uphold all in house policies, procedures, and relevant legislation
• Assist with daily maintenance checks and departmental checklists
• Work collaboratively with management to achieve weekly and monthly cover and revenue targets, identifying opportunities to increase profitability and guest engagement

You'll join a close knit team recognised for its creativity, passion for quality produce, and commitment to going above and beyond - for our guests, our colleagues, and our community.

About You

You'll be well suited to this role if you bring:

• Proven experience in a similar hospitality environment (experience with LQA or Forbes standards is an advantage)
• A positive, proactive attitude with a genuine enthusiasm for service excellence
• Strong communication skills and natural leadership ability
• A commitment to maintaining exceptional standards within a luxury setting

What We Offer

In return, you'll enjoy a rewarding role within a supportive and inspiring environment, along with a generous benefits package that includes:

• 30 days' holiday
• A complimentary annual guest experience for you and a guest
• Enhanced pension scheme
• Free meals and drinks while on shift
• High quality staff accommodation available for those relocating
• Generous Artfarm wide discounts, including stays across Somerset, the Scottish Highlands, London, Los Angeles, Menorca, and Switzerland
• Life Assurance - health cash plan and wellbeing support - Employee Assistance Programme
• Tailored training and career development opportunities

About Artfarm & The Fife Arms

Artfarm is an independent hospitality company founded by Iwan and Manuela Wirth, renowned for reimagining exceptional destinations across the UK, US, and Europe - including the iconic Fife Arms in Braemar.

The Fife Arms offers 46 individually designed bedrooms, the Albamhor Spa, and a collection of distinctive dining and bar experiences:

• The Clunie Dining Room - showcasing open wood fire cooking
• The Flying Stag - local beers and classic Scottish favourites
• Bertie's Whisky Bar
• Elsa's Cocktail Bar
• The Drawing Room - a relaxed, all day social space

Each venue celebrates outstanding local ingredients, craftsmanship, and thoughtful hospitality, brought to life by passionate culinary and front of house teams.