Head of Technology Vendor Management

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For Australia or New Zealand candidates - Before submitting your application, you should read our privacy notice to understand how Bupa will use, store and share your information.

Head of Technology Vendor Management

Apply locations: Central London

Time type: Full time

Posted on: Posted 3 Days Ago

Job requisition id: R

Job Description:

Head of Technology Vendor Management

Locations: London / Manchester / Staines (Hybrid working available)

Type: Permanent

We make health happen

At Bupa, we're here to help people live longer, healthier, happier lives and make a better world. With no shareholders, our profits go straight back into improving healthcare for our customers and communities.

This role is within our BGIUK Technology team, supporting over 22 million customers across 190 countries. As Head of Technology Vendor Management, you'll lead a team that ensures our technology partnerships deliver outstanding value, performance, and innovation. You'll shape how we work with over 400 vendors, helping us deliver smarter, more efficient services that support our purpose.

Key Responsibilities

• Lead sourcing strategies across BGIUK, including IT resellers, system integrators, and our Centre for Digital Excellence.
• Build strong, long-term relationships with vendors and partners.
• Collaborate with Risk, Procurement, Legal, and Finance teams to ensure vendor compliance and performance.
• Drive cost efficiency and oversee technology spend.
• Identify market trends and emerging technologies for sourcing decisions.
• Provide senior stakeholders with regular vendor performance reports.
• Act as a trusted adviser in vendor negotiations and strategic sourcing.
• Review contracts and statements of work for commercial alignment.
• Develop standards to assess vendor performance and introduce supplier taxonomy for better analysis.

What We're Looking For

We're seeking someone with:

• Proven experience leading vendor transformation programmes, ideally in financial services or regulated industries.
• Strong leadership skills to inspire and motivate teams.
• Understanding of product delivery models and governance frameworks.
• Excellent problem-solving, emotional intelligence, and communication skills.
• Experience in complex, fast-paced environments.
• Confidence to hold senior stakeholders accountable and influence outcomes.
• Data-driven mindset with analytical and decision-making skills.
• Ethical, honest behavior that builds trust and compliance.
• Willingness to travel as needed.
• Relevant qualifications or equivalent business experience.

Benefits

Our benefits support health and wellbeing, including mental, physical, financial, social, and environmental aspects. We support flexible working and offer family-friendly benefits. Joining Bupa in this role includes:

• Private medical insurance
• Enhanced pension scheme
• 25 days holiday plus bank holidays
• Annual bonus scheme
• Access to Bupa's Viva wellbeing programme
• Discounts on Bupa products and services

Why Bupa

We're a health insurer and provider committed to helping people live longer, healthier, happier lives. Our people are driven by purpose-helping others and making a better world. We encourage diversity and especially invite applications from candidates with diverse backgrounds and experiences.

Bupa is a Level 2 Disability Confident Employer, offering fair treatment and reasonable adjustments during recruitment.

Time Type: Full time

Location: Angel Court, London