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Head of Scaled CS & Commercial Growth

Posted 13 hours 46 minutes ago by ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses

Permanent
Full Time
Other
Lancashire, Bolton, United Kingdom, BL1 1
Job Description

Regulatory Technology business is seeking a Senior Customer Success Leader in the UK to lead a scaled CS function. You will coach two Customer Success Managers, own a £4-5M ARR portfolio, and drive executive-level conversations to protect and grow revenue.

You will partner with Account Management to maximize renewals and use data-driven insights to improve adoption, retention and chair strategic reviews with key customers.

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