Head of Retail Heat Networks & Customer Operations

A growing low-carbon energy company in Rockcliffe is seeking a Head of Retail Heat to lead customer operations for their district heating projects. The role focuses on ensuring high-quality service for approximately 15,000 customers by managing billing, customer service, and operational teams. Candidates should possess strong leadership skills and experience in regulated customer service environments. The position offers a competitive salary and benefits, including a discretionary bonus and opportunities for professional development.