Head of Quality

Job Title: Head of Quality

Reporting to: Business Development Director

Role Purpose

The Head of Quality is accountable for ensuring Omexom UK & ROI maintains full compliance with all ISO accreditations, including ISO 9001 and other relevant standards. The role provides leadership of the Omexom Integrated Management System (IMS) and Quality Management System (QMS), ensuring both remain fit for purpose, aligned with industry best practice, and consistently applied across all Business Units and joint ventures.

Operating within a decentralised business model, the role requires strong influencing and collaboration skills to work effectively with Regional SHEQ, Regional Quality Managers and senior leaders. The postholder will lead a small Head Office Quality Assurance team, ensuring Quality governance, support and strategic guidance across the UK & ROI.

Responsibilities & Duties

• Work proactively with the Managing Director, Leadership team, Regional Directors, Regional and Business Unit General Managers to establish and maintain a programme of continuous improvement
• Act as the Responsible Person for all Quality matters across Omexom, identifying and responding to current legal and best practice requirements engendering a culture of awareness and pro active contribution
• Oversee compliance with ISO accreditations, ensuring successful certification and surveillance audits
• Ensure ISO related evidence, documentation and audit outputs are accurate, complete and available to accreditation bodies
• Provide Quality governance and reporting to support strategic decision making
• Provide input and support to the business Quality Objectives
• In conjunction with the Head of SHES advise and recommend to the senior leadership team the setting of SHEQ policy, objectives and performance measures
• Review the Quality strategy, ensuring it is fit for purpose and in line with industry best practice
• Lead, coach and support a small Head Office Quality Assurance team
• Serve as the escalation point for complex or cross business quality issues
• Ensure implementation of the quality policies and procedures on site
• Review management processes across the business
• Continually develop and review the overall management system in line with industry best practice and business requirements
• Investigate and close out reported non conformances in a timely manner
• Encourage a culture of continuous improvement throughout working practices
• Advise BUs on quality requirements and management processes as required
• Ensure audits across Business Units, functions and projects on compliance with the company management system and project delivery process are carried out and reported
• Lead the ongoing development and continuous improvement of the IMS and QMS
• Liaise with the Regional SHEQ Managers and Regional Directors for strategic planning of Quality resources
• Control corporate documents
• Manage corporate quality processes, document control, audit planning and QMS development
• Work with the IT Director to review, develop and implement management system processes
• Develop management system for business joint ventures as required
• Provide support and advise across the business and function on the development of relevant processes and procedures
• Attend Omexom regional meetings as required

Key Interfaces

• Managing Director
• Regional Directors
• Leadership Board
• Regional Managers
• Business Unit General Managers
• Head of SHES
• Regional SHEQ Manager
• Business Assurance Manager
• Vinci Energies Head of SHEQ
• Function Managers
• Project Managers
• External stakeholders (e.g. client, authorities)

Person Specification Qualifications and Experience

• Degree qualified in a relevant subject matter, e.g. health and safety and environment
• Chartered member, or working towards, CQI
• Proven experience operating at a senior level in a similar role within infrastructure, civil engineering, utilities or a similar regulatory driven environment
• IRCA certified Lead Auditor for ISO 9001
• Ability to influence and engage key internal and external stakeholders from operations on the ground to the Boardroom
• Strong knowledge of quality legislation, accreditation and management systems
• Strong technical knowledge across relevant health and safety legislation, compliance and regulations
• Track record of planning, development and implementation of health, safety, environment and quality management systems in medium to large, complex organisations
• Strong communication skills, able to communicate effectively at all levels
• Ability to analyse and resolve complex issues, balancing organisational risk with business needs
• Experience implementing and improving management systems in complex organisations
• Excellent influencing and stakeholder engagement capability, especially in decentralised structures

Competencies - Required Skills, Knowledge, and Abilities

• Organisation skills
• Good communication skills
• Ability to work under pressure
• Critical thinking
• Self motivation
• Being flexible
• Determination and persistence
• Problem solving skills
• Good working knowledge of Microsoft Office package
• Excellent collaboration and people skills
• Team Spirit & Generosity - able to work effectively within and contribute to the Omexom team to deliver results, provide support and drive performance
• Trust and Empowerment - manage responsibilities and time to ensure work is completed efficiently and professionally
• Integrity and Responsibility - take responsibility for duties and manage these effectively to ensure efficient high quality results
• Innovation & Entrepreneurship - continually strive to improve processes and introduce new initiatives to improve efficiency