Head of Property Management

Main Duties And Responsibilities

• To lead and be responsible for monitoring, reviewing and managing performance of the asset management function, including facilities management, construction, markets, schools, surveying services, community asset transfer and strategy function.
• To lead and be responsible for multiple asset management programmes and projects.
• Responsible for service budget and key spend decisions.
• Lead on and ensure policies and procedures are reviewed and implemented in line with health and safety, governance and risk requirements.
• Manage resources and ensure managers and team leaders effectively implement monitoring measures and deal with efficient methods of spend within budget parameters.
• Ensure systems and frameworks are developed to evaluate and evidence performance effectiveness of the department and ensure the service consistently adds value.
• Contribute and manage day to day operations in line with the Asset Management Strategy.
• Lead on H&S, statutory compliance and planned preventative maintenance programmes across the portfolio.
• Drive forward implementation of a corporate landlord model and work with the service area Assistant Director to shape the future of the service.
• Oversee reviews of supply chain and procurement of partners to deliver services.
• Work with senior leaders and politicians attending committee meetings where appropriate.
• Work with services to develop services strategy and develop and deliver an estates strategy that includes a disposal programme.
• Work with partners to drive forward integration with One Public Estate and service integration.
• May be required to undertake other reasonable duties commensurate with the job role descriptor grade as directed by the service area Assistant Director and Director of Regeneration and Place.

Compliance:

• Adhere to and comply with all relevant corporate policies and procedures including Health & Safety, General Data Protection Regulations (GDPR), Corporate Governance and Code of Conduct.
• Ensure that all service initiatives adhere to relevant legislation, policies and practices.

Other:

• Any other duties commensurate with the grade.

Role Specific Knowledge, Experience And Skills Qualifications

• Royal Institute of Charted Surveyor (RICS) qualified.
• Educated to degree level in a related discipline.
• Desirable - Management qualification or equivalent.

Knowledge & Skills

• Extensive understanding and knowledge of asset management within the public sector.
• Proven track record of performance management especially across larger services.
• Understanding and in-depth knowledge of structural, legislative and policy context which the service operates and the strategic issues facing the Council.
• Excellent verbal and written communication skills, specifically in relation to chairing meetings, attending committees, presentations, briefings and report writing.
• Evidence of effective decision making and problem-solving skills alongside having commercial awareness.
• Ability to work to tight deadlines and manage multiple demands and priorities.
• Ability to communicate with clarity with several stakeholder's internally and externally within the organisation.
• Strong knowledge of property and landlord and tenant legislation.
• Knowledge of community asset transfer.
• Desirable - Knowledge of Local Government and its current challenges.
• Desirable - Extensive property knowledge.

Experience

• Significant experience of working in the build environment, asset management, estates and property.
• Experience of managing complex services at senior level.
• Experience of leading and managing service re-organisation and change management.
• Experience of development and delivery of joint arrangements with partners including managing risk.
• Desirable - Experience of local government or public sector organisation.
• Desirable - Experience of implementing a corporate landlord model.

Additional Information

• Ability to travel across the Borough and work from various locations.
• Work hybrid, with a flexible working approach to accommodate service needs.
• Expected to work from a fixed location (subject to change).
• On occasion, able to work outside traditional hours, of a weekend and evening as required, adopting a flexible working approach in response to business requirements.
• Health & Safety Considerations:
• Prolonged Repetitive Movements/Actions
• Lone working
• Work with VDUs (Video Display Unit) (>5hrs per week)