Head of Production Reliability & Operations

Complexio is seeking an experienced Operations Team Lead to own production reliability across live customer-facing systems. You will shape processes, lead incidents, and build a scalable team to move from firefighting to proactive reliability engineering.

The role demands hands-on leadership, setting standards, and driving observability, incident management, and on-call practices. You will partner with engineering and product to ensure uptime, performance, and predictable releases.