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Head of Production & Reliability
Posted 8 days 7 hours ago by Complexio
Permanent
Full Time
Other
Surrey, Woking, United Kingdom, GU213
Job Description
Complexio is seeking an Operations Team Lead to own production. You'll lead operational excellence across live systems, driving reliability, observability, and proactive improvements.
This hands-on role involves shaping processes, leading incidents, building the team, and moving from firefighting to systemic reliability engineering. You will design robust on-call rotations, manage escalations, and define KPIs to raise the bar on production discipline.
