Head of Product Operations: Launch Excellence & Scale

Focus Group is seeking a Head of Product Operations to lead the operational readiness and governance of new and existing products across UCaaS, CCaaS, IT services, cybersecurity, software licensing and AI-enabled solutions. You will work with senior leaders across Product, Sales, Operations, Technology and Finance to ensure successful launches, scaling and lifecycle management.

You will drive frameworks, governance and processes to deliver commercially viable, scalable products, with oversight