Head of Product

The Head of Product will lead the product strategy, roadmap, and delivery for the Sense Workplace SaaS platform. You will define and execute the long term product vision - ensuring the platform evolves to meet the growing operational and compliance needs of UK employers.

Working closely with the CEO, CFO, CTO, and cross functional teams, you will translate commercial strategy, customer insight, and market trends into a clear, scalable product roadmap. This is a strategic and hands on role suited to a product leader who understands SaaS growth dynamics, user experience design, and the power of a well architected platform ecosystem.

• Define and own the workforce management platform strategy and roadmap aligned with company growth objectives.
• Develop and execute a product vision focused on scalability, modularity, and integration across scheduling, attendance, absence management, and compliance.
• Translate business and customer objectives into clear product priorities and measurable outcomes.
• Maintain a deep understanding of customer workflows, market trends, and emerging technologies shaping the UK workforce management sector.

Execution & Delivery

• Oversee the full product lifecycle - from discovery to delivery, launch, and iteration.
• Partner closely with engineering to ensure timely, high quality delivery of platform capabilities.
• Establish data driven frameworks for validating features, prioritising roadmap items, and measuring success.
• Drive agile and customer led product development practices.

Commercial & Customer Focus

• Ensure the platform delivers measurable business value, supporting customer retention and ARR growth.
• Collaborate with Sales, Marketing, and Customer Success to align product packaging, pricing, and positioning.
• Use customer feedback, usage data, and analytics to guide roadmap decisions and optimise product market fit.
• Champion the voice of the customer across all internal teams.
• Build and mentor a high performing product team with strong SaaS and customer empathy skills.
• Foster collaboration between product, engineering, design, and commercial functions.
• Promote a culture of continuous learning, iteration, and data driven decision making.

• 7+ years' experience in product management, including leadership roles within a SaaS environment.
• Proven ability to define and scale a B2B SaaS platform strategy.
• Strong understanding of product and commercial metrics (engagement, retention, ARR, LTV/CAC).
• Demonstrated success managing cross functional product delivery.
• Excellent communication and stakeholder management skills.
• Experience in workforce management, HR tech, time & attendance, or compliance software.
• Familiarity with UK employment, scheduling, and data protection regulations.
• Experience building modular SaaS platforms and integrating with third party ecosystems.
• Commercial acumen and understanding of SaaS growth economics.

• Strategic, analytical, and commercially minded.
• Passionate about improving the world of work through technology.
• Collaborative and empathetic leader who builds trust across disciplines.
• Data driven and outcome focused.
• Resilient, adaptable, and capable of delivering clarity in fast moving environments.

• Competitive salary with potential equity participation.
• Opportunity to shape the product direction of a high growth UK SaaS platform.
• A mission driven culture focused on innovation, collaboration, and impac