Head of Pathology IT Services

Head of Pathology IT Services

Closing date: 13 May 2026.

Hours: 37.5 per week, flexible working considered.

This role provides operational leadership for Pathology IT systems within the South Four (S4) network, ensuring 24/7 access to essential data and services for pathology users.

Main duties of the job

• Provide first line specialist Pathology IT support for Winpath Enterprise, ICE Desktop, eCare, Microsoft 365, Q Pulse and other systems.
• Coordinate with S4 network to standardise support and maintenance of LISM.
• Ensure readiness for MHRA and ISO 15189 inspections, updating documentation, QPulse, quality schemes, auditing, reporting and communication.
• Maintain compliance with quality regulations and identify gaps with the Quality Manager.
• Manage IT assets across departments, including ordering equipment and supplies.
• Advisory on IT policies/regulations and plan system changes for compliance or upgrades.

Job responsibilities

• Lead procurement, monitoring, and cost improvement of all Pathology IT assets.
• Collaborate with Trust IT to align pathology infrastructure with Trust strategy.
• Evaluate and score new IT systems for functionality and cost effectiveness.
• Write and present system manager reports at monthly meetings.
• Conduct investigations as a lead investigator and report to the Information Governance Team.

Qualifications and knowledge

• Degree or relevant experience and knowledge.
• Masters or equivalent experience.
• Significant experience in Pathology IT systems.
• Knowledge of NHS / Pathology business functions and terminology.
• Expertise in complex data extraction and presentation using Excel, Access or Business Objects.
• Deep knowledge of Quality Management Systems.
• Knowledge of change control processes.
• Windows and Cisco certifications.
• Understanding of Prince2 (or equivalent) project management methodology.
• Familiarity with education, training and improvement theory and methodologies.

Experience

• Experience in devising and delivering training sessions.
• Achievement of system compliance with ISO 15189, BSQR and HTA.
• Knowledge of national and local IMT application developments in acute healthcare.
• Experience evaluating and introducing new technologies and techniques.
• Experience with Pathology laboratory information management systems, preferably Winpath.
• Experience working in a Pathology laboratory.
• Ability to work independently and communicate clearly to all staff levels.
• Strong attention to detail and organisational skills.
• Ability to concentrate in a busy environment with frequent interruptions.
• Experience constructing test scripts and recording outcomes of software releases.
• Experience producing training materials and delivering them to Trust staff.

Skills

• Excellent interpersonal skills.
• Strong troubleshooting of complex IT laboratory issues.
• In depth understanding of configuration requirements for Pathology IT systems.
• Analytical, interpretative and presentation skills for complex data.
• Strategic planning.

Personal and people development

• Self motivated with ability to meet tight deadlines and flexible approach.
• Capability to establish credibility with clinical and other staff.
• Ability to remain calm and composed in high pressure situations.
• Willingness to develop own skills and knowledge.
• Team working skills.
• Relationship building with Trust staff and partner organisations.

Communication

• Communication of complex IT systems to non IT literate staff and large groups.
• Effective communication across all levels of the organisation.
• Excellent presentation and communication skills.
• Relationship building with external service users.

Specific requirements

• Performance of duties with reasonable aids and adaptations.
• Frequent prolonged concentration required for training material development.
• Ability to advise stakeholders on best system practices independently.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975. A Disclosure and Barring Service check will be required.

Contact: Nazia Hussain, Pathology Service Manager,