Head of Operations (Infrastructure and Compliance)

The Role

The Head of Operations role holder will lead the Facilities, Logistics and Welcome Desk teams in the effective delivery of the day-to-day operational functions. They will also be integral in developing and implementing building and facilities improvement strategies and lead on the SU's compliance measures, including Health and Safety and Governance. This position is essential for the SU in ensuring robust alignment with external legislation and requirements, and ensuring relevant business continuity and risk management across the organisation.

Reporting into the Directors of Social Enterprise and People, Equity and Organisational Development, the role holder will work closely with senior leadership colleagues, and also manage a number of direct reports from their areas.

We are looking for someone with experience of managing, influencing and motivating different groups of staff, stakeholders and managers to deliver on operational and strategic plans within a complex organisation. Knowledge of managing and reporting on different and multiple legislative frameworks specifically around Health and Safety, Business Continuity and Major Incident planning is required for this role, as is understanding of managing capital projects through working with facilities teams and external contractors.

Working at the Students Union

We exist to represent, support and enhance the lives of our members. We ve done so since 1906. We are an independent charity and work closely with the University to achieve a world-class student experience. We ve got a fantastic modern building featuring cafes, two shops, four bars, an advice centre, an activities and sports zone, where students can join over 400 sports clubs and societies. There s something different happening in the SU every day: from club nights to film screenings, live music, theatrical performances and fascinating talks. We offer a relaxed space for students to take time out. We also have a nursery and offer childcare. We ve been rated the best Students Union in the UK by the Times Higher Education Student Experience Survey for ten years running!

Creating a more diverse team

Sheffield Students Union is committed to creating a fairer, more equal, more diverse and inclusive, more diverse and liberated workforce.

What we are currently doing to create an inclusive workplace -

• Equality, Diversity and Inclusion working group and staff network
• Training and development in ED&I
• Accessibility audits
• Flexible working arrangements
• Inclusive policies and procedures

Your Benefits

You will work in an exciting and progressive environment and enjoy great staff benefits:

• 30 days annual leave per year + Bank holidays

• Cycle to work scheme and cycle hub

• Flexible working hours and WFH opportunities

• Generous workplace pension scheme

• Well being Programme

• Opportunity to purchase an NUS card

• Enhanced offers available in relation to sick pay, parental leave and leave for carers and compassion

Salary: Grade E - £55,439 - £61,528

Hours: 35 (1.0 FTE) although open to flexible working requests such as Part-Time hours or Job Shares where possible.

Closing date: 27th May 2025

Interviews: Week beginning 2nd June 2025

Start Date: As soon as possible