Head of Operations & External Engagement

Head of Operations & External Engagement

Blossom LGBT is recruiting a Head of Operations & External Engagement to lead our charity s governance, finance, fundraising operations, and external engagement. This senior role is ideal for an experienced operations leader who wants to shape a fast growing LGBTQ+ charity and strengthen our long term impact.

You will work closely with the CEO and Trustees to ensure the organisation runs efficiently, compliantly, and sustainably with a focus on enabling high quality service delivery for LGBTQ+ young adults by our programmes team.

Who We Are

We believe no young person should face economic or social exclusion because of who they love or the gender they are. We envision a world where LGBTQIA+ young adults live free from discrimination, poverty, and social disadvantage, thriving in inclusive communities where their potential is recognised, celebrated, and their rights are fully realised. Within our team, we value Inclusivity, Strength, Action, and Trust above all else.

What You ll Be Doing as our Head Of Operations & External Engagament

This is a standalone leadership role working directly with the CEO and Trustees. You will lead charity operations, support fundraising and income generation, and help shape a scalable operations function as the organisation grows.

Key Responsibilities

• Lead governance, finance, and compliance functions, including financial reporting, charity law compliance, audits, and risk management.
• Oversee internal systems, policies, workflows, and digital infrastructure, developing scalable processes for growth.
• Drive external engagement through digital marketing, communications, and in person outreach.
• Lead income generation operations across grants, trusts, foundations, corporate partnerships, and individual giving.
• Manage bid pipelines, donor stewardship, and CRM/digital systems.
• Recruit, support, and manage volunteers to deliver core operational functions.

What It's Like Working for Blossom
As the Head Of Operations you'll join our small close-knit senior leadership team consisting o entrepreneurial-minded and passionate individuals dedicated to transforming the lives of our service users. You'll need to be prepared to get stuck in working for a very small charity with limited resource. At Blossom, we understand that a healthy work-life balance is essential - which is why, as standard, all team members receive:

• Flexible Working: Use up to 20 hours of your contracted week flexibly outside of our core hours.
• Staff Discounts: Access unique discounts especailly for charity workers.
• Apprenticeship Scheme: We offer degree level study to staff who wouldn't otherwise be able to access higher education.
• IVF, Adoption & Transition leave: We know families don't always come in traditional shapes and sizes and that's why we offer enhanced leave for accessing the support you need.
• Relaxed Dress Code: We encourage everyone to come to work in an appropriate way that affirms who they are and makes them feel comfortable.

The successful candidate will need to have full right to work in the United Kingdom and pass a Criminal Background Check & referencing.

Applications close 11:30pm on Friday 16th January.
We'll be proactively inviting candidates to join us for interviews between Friday 16th January and Friday 23rd January.