Head of Operations

Overview

We are seeking an experienced Head of Operations to provide strategic leadership at a major recycling and reuse centre in West London. This senior role oversees around 40 staff, contractors, and managers, with responsibility for a £4 million budget and operational integration into a wider £52 million service. The postholder will be accountable for site safety, compliance, financial management, and service performance, acting as the senior lead on operations and regulatory engagement. You will manage operational managers, drive efficiency and innovation, and lead change programmes, including digital transformation, sustainability initiatives, and circular economy pilots.

Responsibilities

• Ensure site safety, regulatory compliance, financial management, and service performance; act as the senior lead on operations and regulatory engagement.
• Manage operational managers, drive efficiency and innovation, and lead change programmes, including digital transformation, sustainability initiatives, and circular economy pilots.

Qualifications

• Proven experience managing large, complex operational sites with significant budgets.
• Strong knowledge of health, safety, and environmental compliance.
• Exceptional leadership, stakeholder engagement, and financial management skills.
• Relevant qualifications including WAMITAB and NEBOSH Diploma; strong project management skills and qualifications.
• Membership of CIWM would be ideal.

About us

Allen & York have been matching purposeful people with purpose-led organisations for 30 years. We partner with our clients and candidates on roles that build an understanding of climate change, promote sustainability and create inclusive and responsible organisations, working towards a sustainable world for us all.

Equality and inclusion

Committed to inclusiveness in the workplace, we aim to increase diversity across all areas and therefore welcome applications from all qualified candidates, regardless of their ethnicity, race, gender, religious beliefs, sexual orientation, age, or whether or not they have a disability.

Let's help build a better world, together.