Head of Operational Excellence & Risk Control

Cactus Search is seeking a Head of Operational Analysis in the United Kingdom to take senior ownership of charge issuance, pre-legal collections, and fault management. This is not a pure analytics role; it is an operational control position for someone who can run high-volume processes day to day and drive performance using data as a tool.

You'll own the end-to-end charge issuance lifecycle, lead a high-velocity workflow, and act as a senior escalation point across Operations, IT, Compliance and