Head of Modernisation

Head of Modernisation - UK

This is a high-impact national leadership role for an experienced lift industry professional who combines strong commercial instinct with operational delivery credibility. You will take full ownership of the modernisation function across the UK, driving profitable growth, strengthening delivery excellence, building scalable operational foundations, and helping shape the next phase of WeMaintain's growth journey. You will inherit an existing modernisation activity with strong growth potential and play a key role in scaling its structure, performance, and market presence.

This role requires leading the full lifecycle, from identifying and converting opportunities through to ensuring projects are delivered safely, professionally, profitably, and to the highest standards.

Your day to day at WeMaintain

• Develop and execute the UK modernisation growth strategy
• Build, manage, and improve a strong and predictable sales pipeline
• Lead the successful delivery of modernisation projects across the UK
• Own divisional financial performance, including revenue, margin, forecasting, and cost control
• Build and develop a high-performing national modernisation team
• Strengthen operational governance, delivery consistency, and customer satisfaction
• Develop strong relationships with consultants, asset owners, FM providers, managing agents, and key accounts
• Work closely with maintenance and account management teams to unlock opportunities within the existing customer base
• Act as a senior escalation point for critical operational or customer issues
• Drive a culture of ownership, accountability, pace, and execution excellence

What we're looking for

• Significant experience within the UK lift industry
• Proven leadership experience within modernisation, projects, or major works delivery
• Strong commercial judgement combined with operational credibility
• Experience owning revenue, margin, and overall business performance
• Deep understanding of lift modernisation delivery, installation, and project governance
• Confidence managing national or multi site teams
• Clear communication and the ability to build trust with customers, teams, and stakeholders
• Natural ownership and thrive in fast paced, evolving environments
• Visible, pragmatic, and close to operations with a leadership style that builds credibility both on site and at executive level
• Strategic thinking balanced with operational attention to detail
• Ability to create structure and accountability without unnecessary bureaucracy

Bonus points if

• Experience scaling a modernisation or projects function within a growing SME environment
• Comfortable working across both commercial and operational leadership topics
• Strong experience improving delivery consistency, governance, and forecasting accuracy
• Pragmatic, hands on leadership style with a strong execution mindset
• Enjoy building teams, developing people, and driving long term organisational maturity

What success looks like

• Drive sustainable growth in modernisation order intake and revenue
• Improve pipeline quality, forecasting accuracy, and margin performance
• Strengthen project execution, delivery consistency, and completion qualityReduce defects, rework, and avoidable delivery failures
• Improve customer experience, communication standards, and long term trust
• Create a high-performing, accountable, and scalable modernisation organisation
• Collaborate effectively across commercial, operational, and leadership teams
• Take ownership, move quickly, and continuously improve how we operate

What we offer

• A role with real ownership and visibility across the UK business
• The opportunity to shape and scale a critical business division
• Strong support from senior leadership and cross functional teams
• A fast moving, ambitious environment where ideas turn into action quickly
• Internal mobility opportunities across teams and geographies
• A mission driven company with a strong culture and high standards

At WeMaintain, we value diversity, encourage personal development, and are committed to inclusion. Whatever your background, story or identity, you are welcome to apply.