Head of Membership & Member Experience

A national membership organization is looking for a Head of Membership to reshape its strategy around a member-first approach. The role involves leading data-driven initiatives, enhancing the member experience, and driving digital transformation. The ideal candidate should have senior experience in membership or customer-focused roles, be adept with CRM systems like Salesforce, and demonstrate a collaborative leadership style. This position is hybrid and offers a salary of £68,000 - £72,000, dependent upon experience.