Head of Membership

Responsibilities

The client is seeking a Head of Membership to lead and implement an ambitious strategy aimed at significantly expanding their membership community and income. The role involves driving member acquisition, enhancing engagement, and fostering long-term loyalty. As a key responsibility, the Head of Membership will create meaningful member experiences that encourage immediate connection and advocacy while overseeing daily membership operations.

Overview

This senior leadership position requires advocating for a membership-first mindset throughout the organization, motivating colleagues to view members as crucial allies in the mission. The individual will play a vital role in bringing a new brand framework and CRM program to life, utilizing insights and innovative approaches to enhance member engagement and bolster support for charitable initiatives. A firm commitment to inspiring colleagues and broadening member partnerships is essential.

Qualifications

The ideal candidate should possess a proven track record in developing and managing membership strategies within a similar context. Strong leadership skills, innovative thinking, and the ability to foster collaborative relationships across different teams are necessary. The position is based in a dynamic environment, and a willingness to engage with the organization's ongoing mission will be highly valued.