Head of Marketing Operations

Head of Marketing Operations

Salary: £90,000 - £90,000 per annum Location: Greater London, Central London Job Type: Permanent

Are you a commercially driven B2C marketing operations & GTM leader ready to shape the future of a nationally recognised heritage consumer brand?

ABOUT THE COMPANY

• Our client is a well-established and highly respected UK organisation with a strong consumer presence, loyal customer base, and ambitious growth agenda. With a trusted heritage brand and a focus on innovation and customer experience, the business is investing heavily in its commercial and marketing capabilities.
• The business operates with an agile, collaborative culture where teams work closely together and leaders are empowered to make a visible impact. This role would particularly suit someone who enjoys the pace and breadth of an SME style environment, while operating within a nationally recognised organisation.

ABOUT THE ROLE

What you'll be doing

• Define and lead the Marketing Operations and Go To Market strategy aligned to commercial and brand objectives
• Build and optimise scalable GTM frameworks for campaigns, product launches, and strategic initiatives
• Balance strategic planning with hands on operational leadership across multiple marketing disciplines
• Act as a central strategic lead across marketing, product, commercial, and leadership teams to align priorities and drive execution
• Lead the evolution of marketing processes, workflows, reporting, and operational governance
• Drive performance measurement across the marketing funnel, from lead generation through to revenue impact
• Own marketing analytics, dashboards, and executive reporting to enable data led decision making
• Oversee marketing technology infrastructure, ensuring seamless integration across CRM, automation, analytics, and reporting platforms
• Identify pragmatic, commercially focused opportunities to maximise marketing effectiveness and ROI within leaner budget environments
• Lead, coach, and develop a high performing Marketing Operations and GTM team.

Why you'll love it here

• Newly created leadership role with significant visibility, influence, and opportunity to shape the future operating model
• Purpose led culture with strong values and long term growth ambitions
• Collaborative environment focused on innovation, customer insight, and operational excellence

ABOUT YOU

What we're looking for

• Proven experience operating at Head of or senior leadership level within Marketing Operations, with governance of Revenue Operations, GTM Operations, or Commercial Operations for a Consumer brand
• Strong expertise in go to market strategy and execution across complex, multi product environments with experience in product and portfolio performance management
• Experience building scalable marketing operating models, frameworks, and performance processes
• Broad marketing leadership experience across digital, brand, customer, and commercial marketing disciplines
• Advanced knowledge of marketing analytics, reporting, and insight tools such as Power BI, Tableau, or Google Analytics
• Strong commercial acumen with experience managing budgets, forecasting, and investment planning
• Experience influencing senior stakeholders and operating cross functionally within matrix organisations
• Excellent leadership, communication, and stakeholder management skills
• Membership, subscription, consumer services, or purpose led organisations preferred.

You MUST have the right to work in the UK - visa sponsorship is not available.

Please only apply for this role if you are eligible to work in the UK.