Head of Marketing

Join the team that Always Cares! Are you the type of person that gets out of bed on the right side every day? If so, we would like you to come and join us as a Head of Marketing at the Royal Lancaster London, where we encourage your personal development and growth. We are located next to Lancaster Gate tube station, and a short distance from Paddington, Bayswater and Marble Arch stations.

Some of our fabulous benefits you will enjoy as a Head of Marketing are:

• Competitive salary
• Pension scheme with company contributions
• 50% discount in all our restaurants and spas across our properties
• Team member and Friends & Family rates across our properties
• Complimentary stay after passing probation
• Extensive discounts on our benefits platform
• Access to private medical insurance
• Support through development plans, apprenticeships and world class management development programmes including educational sponsorship to be the best you can be
• Interest free season ticket loan
• Employee Assistance Programme - 24/7 online GP, mental health support and virtual wellbeing
• Bike to work scheme
• Recommend a Friend incentiveComplimentary laundry
• Free meals on duty
• Opportunity to join our taskforces to contribute to the business focuses, community and environment
• Employee recognition schemes and Social Committee events including gala dinners and much more

We are currently looking for a passionate Head of Marketing to join our Sales & Marketing Department on a permanent basis, with an immediate start. Your main duties and expectations for the role will include:

Responsibilities

• Develop and execute the annual strategic Marketing & PR plan and be responsible for preparing, approving and controlling the marketing expenditure budget
• Act as the hotel(s) lead brand guardian with overall responsibility for verifying that all marketing reflects brand guidelines and tone of voice
• Develop and lead new marketing initiatives to support the hotel(s) goals and devise creative ideas and campaigns to enhance the positioning of the hotel(s) and create greater brand awareness
• Lead collaboration with the revenue team to monitor business needs and proactively develop creative ideas to maximise business opportunities
• Lead collaboration with the food & beverage team to monitor business needs and proactively develop creative ideas to maximise business opportunities
• Work the hours necessary to fulfil the duties; not less than the required hours

About the Hotel

• Best Employer for 2021 at Springboard's Excellence Awards
• One of the happiest hotels in London
• Earth Check Silver Certified 2023
• Two rosettes
• Hoteliers' Charter Approved
• Preferred Hotels & Resorts member
• Top 100 in the Sunday Times Best Places to Work 2025

We are more concerned with what's in the glass, not whether it's half full or empty, so if you feel this Head of Marketing role is for you, come and pour some happiness into yours by joining our award winning family today!

All applicants must be legally eligible to work in the UK