Head of IT Service Management & Transformation

A leading gaming company seeks a Head of Service Management in Manchester to lead the strategic delivery of ITSM capabilities. You will drive service operations, ensure efficient service delivery, and champion a service-oriented culture. The ideal candidate will have significant senior level experience in ITSM, solid knowledge of ITIL, and strong leadership skills. The role offers a competitive salary of £75,000 - £85,000 and a variety of benefits including generous bonuses and enhanced leave entitlement.