Head of IT Service Delivery & Strategy

A leading retail company in the UK seeks a Head of Service to lead IT strategy and service delivery. This role involves defining service strategies, ensuring collaboration across teams, and championing customer-centric culture. Candidates should have over 10 years in IT service leadership and proven success in managing global, complex environments. The position offers benefits including healthcare, pension, and additional leave options, making it ideal for experienced service leaders wishing to impact a dynamic organization.