Head of IT Resilience & Service Continuity

A leading retail company in the UK seeks a Head of Service Continuity to establish enterprise strategies for service resilience. You will lead IT Service Continuity Management (ITSCM), ensuring robust practices to mitigate risks and enhance operational services. The ideal candidate possesses strong leadership skills and deep knowledge in ITSM, incident management, and continuous improvement methodologies. Join this innovative team to drive exceptional service delivery, making a significant impact in a dynamic retail environment.