Head of Integration Service

University of the Arts London (UAL) is a world-leading creative University for teaching and research in art, design, fashion, communication and performing arts. UAL is made up of six renowned colleges and hosts several centres and institutes that further the University's mission and social purpose, through the students and ideas we send out into the world and the partnerships we build to achieve social, environmental, and economic progress.

Digital & Technology at UAL is on an exciting journey, transitioning from a 'classic' IT approach to a user-centred product approach to technology. We are investing in our people, and the processes enabled by digital, to evolve and transform the student and staff experience at UAL.

The Head of Integration Service is a new senior leadership role within the Architecture and Data team, which plays a critical leadership role in shaping and delivering University of the Arts London's enterprise integration strategy. This role is responsible for driving an API-first approach to system integration, ensuring that UAL's digital platforms are seamlessly connected, scalable, and aligned with strategic priorities.

You will lead a team of integration architects and developers, overseeing the design, development, and optimisation of APIs that support business outcomes and enhance user experience. This includes managing the full life cycle of integration services from strategy and architecture to delivery and operational support.

The role requires close collaboration with internal stakeholders across Digital & Technology, academic colleges, and external partners to ensure integration solutions are robust, secure, and future-proof. You'll also be responsible for developing and maintaining strong supplier relationships, managing budgets, and ensuring the service evolves in line with emerging technologies and institutional needs.

Ultimately, this role is about enabling UAL to operate as a connected, data-driven organisation where systems talk to each other, services are streamlined, and innovation is powered by integration.

Experience

• Proven experience leading integration teams and delivering enterprise-scale API solutions.
• Deep knowledge of Integration platforms and iPaaS (MuleSoft, Boomi etc) and experience transitioning from on-premises to hybrid-cloud environments.
• Expertise in integration architecture, API design, and operational delivery.
• Excellent communication skills and the ability to communicate and collaborate effectively with colleagues at all levels of an organisation, whether non-technical or technical
• Ability to lead high-performing teams and foster a collaborative culture.

UAL is a world-class University shaping the creative industries worldwide, with staff having access to a range of benefits, training and personal development to recognise and reward the contributions they make, as well as to encourage excellence, creativity and diversity, including:

• Competitive salary of £60,484 - £81,571 + 6% market supplement per annum, Dependent on experience
• 34 days annual leave plus public holidays
• Generous, defined benefit pension scheme
• Family-friendly policies, including 26 weeks of paid maternity or paternity leave

Please apply online via the application portal with your current CV (No cover letter required). Candidates who meet the criteria will be contacted for further discussion and to progress their application.

HAYS Technology have been retained by University of the Arts London to manage the search and recruitment of this role. For all enquiries, please contact Breanna Mahan at Hays Technology.