Head of Field Delivery

Job Description: Head of Field Delivery

Location: Head Office, Units 1-6, Old Station, Higham, Bury St Edmunds

Reporting to : Managing Director Installations

Direct Reports: Senior Contracts Manager

Responsible for: Contracts Managers, Site Supervisors, Asset Lead, Installers

The Company

The Company Aran Insulation, part of AgilityEco, is an award-winning, industry leading organisation striving to improve energy efficiency of homes throughout the UK. Passionate about improving quality of life and cost of living, the company's goal is to reduce carbon emissions of UK households. A dynamic company going through a growth and development period. Aran Insulation is committed to developing its staff through training and progression, giving them the tools and opportunities to excel.

Job Role

The Head of Field Delivery is responsible for the overall leadership, governance and performance of Aran's national installation and site delivery operations.

Reporting directly to the Managing Director, this role provides strategic and operational leadership across all field delivery activities, ensuring projects are delivered safely, compliantly, efficiently and to the highest quality standards.

The role oversees the full field delivery structure including Senior Contracts Managers, Contracts Managers, Supervisors and site-based teams, ensuring the organisation has the competence, capability and systems required to deliver complex retrofit programmes at scale.

The Head of Field Delivery will be responsible for ensuring that operational delivery aligns with PAS standards, TrustMark requirements, client specifications and relevant legislation including the Building Safety Act where applicable.

This role plays a key leadership position within the senior management team and will be responsible for driving continuous improvement in installation quality, health and safety performance, field team competence and operational efficiency.

Operational Leadership

Lead and manage the companies national field delivery operations across all programmes

Provide leadership and direction to Senior Contracts Managers and operational teams

Ensure works are delivered safely, compliantly and in line with programme objectives

Establish clear operational structures, responsibilities and reporting lines across field teams

Ensure effective mobilisation and delivery of projects across multiple regions

Field Management & Operational Governance

Develop and implement robust field delivery management frameworks

Ensure consistent standards of site supervision, installation quality and operational discipline

Maintain strong operational oversight across all live projects and workstreams

Ensure effective communication between operational teams, quality teams and senior management

Competence & Workforce Capability

Develop and maintain a competence framework for field delivery teams

Ensure all site personnel meet required competency levels for their roles

Support recruitment, training and development of operational teams

Promote professional development and skills improvement across field delivery functions

Quality & Technical Standards

Ensure installation quality meets PAS 2030 / PAS 2035 requirements and client specifications

Work closely with the Technical Quality Manager and compliance team to ensure technical standards are maintained

Monitor operational performance and ensure issues are resolved promptly

Promote a strong right-first-time culture across all installations

Health & Safety Leadership

Provide senior leadership for health and safety across field operations

Ensure site activities comply with health and safety legislation and company procedures

Work closely with the Field Health & Safety Coordinator and Central SHEQ functions

Drive improvements in safety culture, risk management and incident prevention

Building Safety & Temporary Works

Ensure compliance with relevant legislation including the Building Safety Act where applicable

Ensure appropriate controls are in place for temporary works and site risk management

Ensure robust procedures exist for planning, supervision and monitoring of high-risk activities

Ensure competent personnel oversee works involving structural or safety-critical elements

Supply Chain & Subcontractor Oversight

Maintain oversight of subcontractor performance across all field delivery activities

Ensure subcontractors meet required quality, competence and safety standards

Support supply chain development and performance improvement

Client & Programme Delivery

Maintain strong relationships with key clients and programme partners

Represent Aran in operational meetings, technical discussions and programme reviews

Ensure delivery programmes align with contractual and client expectations

Performance Monitoring & Continuous Improvement

Monitor operational performance including:

Installation quality

Safety performance

Programme delivery

Field team productivity

Implement improvement initiatives to strengthen operational delivery

Identify risks and implement mitigation strategies across programmes

Senior Leadership

Act as a key member of the senior management team

Provide regular updates to the Managing Director on operational performance and risks

Contribute to strategic planning and operational development across the business

What We're Looking For

Extensive experience managing large-scale construction and retrofit operations

Strong leadership experience overseeing multi-site delivery teams

Strong understanding of construction safety, operational management and compliance frameworks

Experience working within regulated environments or large programme delivery

Ability to manage complex operational structures and subcontractor supply chains

Strong leadership, decision-making and problem-solving skills

Qualifications & Experience

Essential

1. Significant operational leadership experience within construction, retrofit or utilities

2. Construction trade qualifications

3. Strong understanding of construction health and safety requirements

4. Full UK driving licence

5. SMSTS or equivalent construction safety qualification

6. IOSH or NEBOSH safety qualification

7. Experience of the Building Safety Act.

Desirable

Experience with PAS 2030 / PAS 2035 frameworks

Experience managing large government or framework-based programmes

Schedule

The Head of Field Delivery will be based at the Aran Insulation Head office but will be mainly based in the field and will work normal site hours Monday to Friday 9am to 5pm, however on occasions it will be required to work outside these hours and away from the head office. Staff are required to attend occasional training courses, conferences and meetings that may necessitate staying away from home overnight.

Note:

This is a description of the job as it is constituted at the date shown. It is the practice of Aran Insulation Limited to periodically review Job Descriptions to ensure they relate to the job performed, or to incorporate any proposed changes.

Aran Insulation Limited is fully committed to Equality, Diversity and Inclusion in all areas of our business including the appointment of staff. We ensure that applicants who meet our shortlisting criteria are invited to our recruitment process.

Due to the nature of our work, we undertake criminal record checks with the Disclosure and Barring Service for all successful applicants, and periodically thereafter. Should an applicant not satisfy our background checks any conditional offer of employment or employment may be withdrawn.

Description prepared by: Mark Randall (Managing Director)

Job Types: Full-time, Permanent

Work Location: In person