Head of Engineering, Operations & AI Systems

Utility Warehouse Limited seeks a Head of Engineering (Operations) to bridge engineering excellence with business strategy. You will lead up to six direct reports and shape the roadmap for operational systems covering end-to-end customer journeys, billing, payments, and support.

You will collaborate with Commercial, Product, Operations, Finance and Customer Support to align technical roadmaps with business priorities while driving AI/agentic innovation and high-impact architecture decisions.