Head of Digital Strategy & Planning

We are seeking an experienced, dynamic, and highly motivated Client Services Director to join our growing Client Services team in New York. This is a senior leadership role responsible for overseeing high-value client relationships, driving account growth, and leading cross-disciplinary teams to deliver best-in-class marketing and media solutions.

The ideal candidate is strategic, commercially minded, and confident in challenging both internal teams and clients to deliver better outcomes. You will be a strong communicator and leader, able to inspire teams, influence stakeholders, and drive measurable business results. A proactive mindset, curiosity, and the ability to thrive in a fast-paced agency environment are essential.

Reporting to the US Managing Partner, this role will take ownership of a portfolio of multi-channel, high-revenue accounts, ensuring client satisfaction, revenue growth, operational excellence, and strategic delivery across all services.