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Head of Digital Customer Success - SMB SaaS
Posted 24 days 12 hours ago by MetaCompliance Ltd
Permanent
Full Time
Other
Northern Ireland, United Kingdom
Job Description
MetaCompliance Ltd is seeking a Customer Success Manager for Scaled Customers to lead a scalable, tech-enabled CS program across our SME base. You will drive adoption, satisfaction, and retention through digital touchpoints, automation, and data-driven engagement.
You will oversee the SME CS team, design automated journeys, and collaborate with Product, Marketing, and Support to deliver seamless digital experiences and measurable outcomes.
MetaCompliance Ltd
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