Head of Delivery

Who we are

GlobalData is a specialist information services business on a mission to help our clients decode the future, make better decisions and reach more customers. Using our unique data, expert analysis and innovative solutions we deliver intelligence on the world's largest industries for companies, government organisations and industry professionals.

We began our journey in 2016, by combining a diverse range of specialist information services companies, with decades of trusted customer relationships and deep sector specialisms. Today, we operate as a single company and one fully integrated platform, with more than 3,500 colleagues worldwide, across 20+ industries, delivering value for over 5,000 customers.

Why join GlobalData?

GlobalData is at a pivotal point in its growth journey. Following multiple acquisitions and having recently received transformational investment we need curious, ambitious, courageous people to support us in achieving our vision of becoming the world's trusted source of strategic industry intelligence.

Our big ambitions mean that life at GlobalData is fast paced, entrepreneurial and rewarding. We recognise the collective power of our people, and it's the collaboration of our teams that have shaped our success and will continue to do so in the future.

What you'll be doing

Team Management and Development

• Spearhead the build-out, management and training of a dedicated delivery team for our Technology, Industrials and Financial Services consulting division.
• Work with the Global Leader and Operations Manager to design roles, plan team structure and hire a balanced team capable of delivering a broad range of consulting engagements.
• Promote a culture of continuous learning and high performance, supporting colleagues in the delivery team to progress and realize long-term career ambitions.
• Liaise with consulting directors, research & analysis leadership and global consulting leader to develop compelling client solutions that leverage GlobalData's strengths, and address skill gaps within the delivery team accordingly.
• Mentor and develop team members, supporting their professional growth and enhancing their leadership capabilities.
• Foster a collaborative and inclusive work environment that encourages team members to share knowledge and expertise.
• Collaborate strongly with colleagues in research and analysis (as well as others throughout the business), to ensure seamless co-delivery of projects, from sale to completion.

Project Delivery

• Oversee the delivery of all projects, ensuring they are delivered are delivered on time, within scope, and within budget, problem solving with consulting directors and project managers as needed.
• Manage the group admin assistant in supporting consulting directors and project managers with end-to-end project admin. Improve processes to minimize effort and friction for colleagues.
• Manage project pipeline and plan resourcing, working closely with relevant colleagues in research & analysis. Track key operational metrics.
• Take accountability for staffing of all projects, collaborating with functional leaders and sub-team leads
• Occasionally lead day-to-day execution of projects, directly managing project teams and maintaining high standards to meet and exceed client expectations.

Support continued revenue growth

• Support Consulting Directors in scoping and pricing of new projects, including advising on methodology and timelines.
• Develop customized consulting solutions to meet client needs, leveraging GlobalData's extensive research and analytical capabilities.
• Identify and understand current clients' needs.

StrategicDevelopment, Innovation & Improvement

• Support the global leader in developing a long-term consulting strategy that aligns with the broader company objectives.
• Continuously seek opportunities to innovate and improve consulting methodologies and processes.
• Champion and advise on leveraging AI in consulting delivery for efficiency and effectiveness
• Stay abreast of industry trends, emerging technologies, and competitive dynamics to ensure GlobalData remains at the forefront of market research and consulting.

What we're looking for

• Strategic and Analytical Thinking: Ability to conceptualize and communicate solutions to our clients' business issues.
• Problem-Solving: Strong problem-solving abilities, with a proactive and solution-oriented approach.
• Communication Skills: Excellent written and verbal communication skills, with the ability to influence and engage stakeholders at all levels.
• Planning: Ability to plan resources against multiple projects utilizing cross functional and multidisciplinary teams. Ability to communicate clear trade-offs and make key decisions
• Team Management Experience: Experience managing and coaching high performing teams
• Project Management Experience: Extensive project management & planning experience within a client support role. Demonstrable ability to manage projects to deadlines while maintaining quality.
• Technical Skills: Strong skills related to market sizing, competitive analysis, benchmarking, primary research, storytelling, and other relevant analytic frameworks.
• Client Management: Experience working closely with and managing internal and/or external clients, and in preparing and conducting presentations to Senior Management.
• Industry Knowledge: Knowledge of some of the Construction, Energy, Enterprise Software, Technology, Telco, Insurance, Banking or Payments sectors, obtained through either working in the industry or in a consultancy preferred.
• Financial and Operational Acumen: Experience of setting and tracking business KPIs

In addition to a rewarding career, we support our GlobalData colleagues with a range of benefits across health, finances, fitness, travel, tech and more. To find out more about the roles and benefits on offer in your region, visit

GlobalData believes strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, we are proud to be an Equal Opportunity Employer. GlobalData is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.