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Head of Customer Support & Onboarding - SaaS Growth
Posted 1 day 1 hour ago by Vero HR Ltd
Permanent
Full Time
Customer Service Jobs
Buckinghamshire, Milton Keynes, United Kingdom, MK1 1
Job Description
Vero HR Ltd is partnering with a growing UK-based SaaS business to appoint a Head of Customer Support in Milton Keynes. This hands-on leadership role focuses on building and guiding frontline support, onboarding services and key account care.
The post requires a strong track record in SaaS customer support leadership and the ability to translate complex technical concepts for customers. You'll shape service standards, drive process improvements and collaborate with engineering to resolve issues
Vero HR Ltd
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